Matrix EVH Privacy Policy

Effective Date: October 1st 2023

1. Introduction

Matrix EVH (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we collect from you as you use our electric golf carts and mobility scooters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://matrixevh.ca and use our products and services.

2. Information Collection

We collect information in the following ways:

• Information You Provide: This includes information provided when you purchase our products, request information, or communicate with our customer service team.
• Automated Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns using cookies and other tracking technologies.
• Third-Party Sources: We may receive information about you from other sources, including our partners and public databases.

3. Use of Information

Your personal information is used to:

• Process transactions and provide our products and services.
• Improve and personalize your experience with our products.
• Communicate with you about our products, services, and promotions.
• Conduct research and analysis to enhance our offerings.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: To assist in business operations (e.g., payment processing, data analysis).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or asset sale.

5. Data Security

We implement various security measures to maintain the safety of your personal information, including encryption and secure servers.

6. Your Rights

You have the right to access, correct, or delete your personal information. Please contact us to make such requests.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this privacy policy periodically. The revised policy will be posted on this page.

9. Contact Us

If you have any questions about this privacy policy, please contact us at info@matrixevh.ca.